What Our Customers Say About Us

Check out our fantastic Google rating and the amazing things our customers say about us in their reviews. Within just a few seconds, you’ll see that DriveSmart holds true to its mission… We help people who need help when they need it.

Customer Lobby
4 Reviews
4.5 out of 5 stars
Showing 2-star reviews / Show all reviews
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Dominique Haywood 29 Nov 2020
This company has not been as helpful as they could be during this pandemic. They haven't given any type of Covid-19 relief. This economy has been suffering for months now. People have lost their jobs and their homes. Have some compassion during these rough times in America.
2 rate
Google
Victoria Rabon 20 Oct 2019
Customer service is awesome! The vehicle we bought has been a nightmare, but Jeff (I believe the service manager) has done everything he can to try and get things straight for us. We're very grateful. I will say be cautious about the vehicle you buy from them. The van I bought is a POS that has so...mething new go wrong every single day it seems.. makes me wonder if they're other vehicles are the same way. Show more
2 rate
Google
Victoria Rabon 15 Oct 2019
The customer service was awesome and they did help us buy a vehicle.. but we put down $2000 and financed a lot more just for the car to stop driving right and have the check engine light come on about an hour after we bought it.. this is the only vehicle we have to fit our whole family in and I was ...so excited about buying it. Now I'm just heartbroken and hoping they'll make it right. Thank god for a warranty. Update: After taking my van up there every week until the warranty ran out, we still have some of the same issues and now new ones. Honestly wouldn't recommend to anyone. Show more
2 rate
Google
Victoria Rabon 28 Aug 2019
The customer service was awesome and they did help us buy a vehicle.. but we put down $2000 and financed a lot more just for the car to stop driving right and have the check engine light come on about an hour after we bought it.. this is the only vehicle we have to fit our whole family in and I was ...so excited about buying it. Now I'm just heartbroken and hoping they'll make it right. Thank god for a warranty. Show more
2 rate
Google
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